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Consultation and Repair Process

Repair procedures

  1. 01

    Phone/KakaoTalk Consultation

  2. 02

    Visit/Inspection

  3. 03

    Decide how to proceed with the repair

  4. 04

    Check-in/Repair

  5. 05

    Work Completion and Delivery

Call us at +82-1899-0869 from anywhere in the country or contact us via KakaoTalk @Samjung Auto Mission.
The best imported car automatic transmission experts in Korea will kindly guide you on checking for malfunctions and actions to take if there is one based on your car's abnormal symptoms.

SAMJUNG AUTOMISSION'S SERVICES

Samjung Auto Mission's Differentiated Services

Transmission Comprehensive Precision System

Samjung Auto Mission has implemented the Transmission Comprehensive Precision system to respond more systematically to the growing imported car market.

Flame retardant performance
Item Regular Inspection Precision Inspection
Inspection Items Scanning using diagnostic equipment Scanning using diagnostic equipment
Verbal consultation Scanning using testing equipment
Visual inspection after removing the undercover
Commissioning check by an expert technician
Required time 20 minutes 30 minutes to 1 hour
Cost 30,000 KRW 50,000 KRW / 100,000 KRW

If the vehicle is checked in for repair, the diagnostic fee will be deducted from your final payment.

Repair Process
  1. Disassembly
  2. Cleaning
  3. Failure Analysis
  4. Replacement of Parts
  5. Reassembly
  6. Quality Inspection
  7. Delivery

- Our 6-step standard process is performed at the level of process for new parts.

- We ensure the highest quality by performing final checks using dedicated test equipment after valve bodies, torque converters, clutches, and remanufacturing.

We provide thorough after-sales coverage for remanufactured parts and repaired vehicles delivered by Samjung Auto Mission and Samjung Reman Co., Ltd. through product liability insurance and damage insurance.

Check-in
  • 1. In-person

    The vehicle owner can check in by driving the vehicle to the shop in-person. We recommend this method as it allows for a more accurate inspection and consultation.

    Address: 17-19, Oporo 171beon-gil, Gwangju-si, Gyeonggi-do, Republic of Korea View on map

    Search Samjung Auto Mission in your car navigation - 20 minutes from Pangyo IC on Gyeongbu Expressway - 20 minutes from Gyeonggi Gwangju IC on Jungbu Expressway

  • 2. Drop-off

    Transportation methodA driver will come to your location to pick up your vehicle and drive it to Samjung Auto Mission.

    Recommended for the following vehicles:Vehicles that can be driven. Vehicles in Seoul and Gyeonggi areas.

    Estimated Cost(Based on one-way and location of Samjung Auto Mission)

    Flame retardant performance
    Seoul Gyeonggi/Incheon Chungcheong Gangwon Phone Gyeongsang
    25,000~45,000 20,000~50,000 50,000~100,000 60,000~150,000 80,000~180,000 100,000~200,000
  • 3.. Check-in using a car carrier

    Transportation methodYou can check in your vehicle by visiting a carrier who delivers multiple vehicles to have your car picked up and delievered to Samjung Auto Mission.

    Recommended for the following vehiclesIf the car is being checked in from Daejeon or from a distance. Vehicles that cannot move forward or backward cannot be loaded onto the car carrier.

    Estimated Cost(Based on one-way and location of Samjung Auto Mission)

    Flame retardant performance
    Gangwon-do Chungcheong-do Jeonbuk area/Gyeongbuk area Jeonnam area/Gyeongnam area Other distant areas
    Not available Not available 250,000 Consultation required 300,000
  • 4. Check-in using towing

    Transportation methodSingle vehicle is transported on a tow truck
    This method is used when transportation costs are high, and the vehicle cannot be driven.

    Recommended for the following vehiclesVehicles that are unable to be driven and is being checked in from Seoul or Gyeonggi-do.

Emergency Check-in to Samjung Auto Mission
Don't worry if you're experiencing a sudden transmission malfunction at night and on even during holidays!

Samjung Auto Mission offers 24-hour check-in.

Emergency Check-in Procedure

Request that your vehicle be brought to Samjung Auto Mission by an insured towing and transportation service, and provide the tow driver with the address and the following details.

  1. 01.

    Drop off your vehicle at the main parking lot.

    Emergency Check-in Address
    128-2, Neungpyeong-ri, Opo-eup, Gwangju-si, Gyeonggi-do, Republic of Korea
  2. 02.

    Put your car key in the key locker at the security office.

    Don't worry!
    The key can only be put in, not taken out from the outside.
  3. 03.

    Leave a business card or contact information of the owner.

    Inside the car or on via KakaoTalk
    Please leave the owner's business card or contact information inside the vehicle or leave a message on KakaoTalk @Samjung Auto Mission with the symptoms of the malfunction and we will contact you after checking.

Samjeong Automission
Warranty Policy

Partial repair : 6 months / 10,000kmRepair of two or less transmission components such as torque converter, valve body (mechatronics), clutch, TCU, etc.

Full repair : 1 year / 20,000kmRepair of three or more transmission components such as torque converter, valve body (mechatronics), clutch, TCU, etc.The standards for partial/full repair may vary by vehicle model.

Warranty periods vary for performance warranty repairs on pre-owned vehicles!

Nationwide Service Partnership Locations

We have a nationwide network of service locations for quick checkups, even if you can't make it to us.

Check for abnormalities before arrival

If you're not sure about the symptoms and you live far away, visit a Samjung Auto Mission's service partner technically trained by us. They can check for fault codes, share commissioning information, and guide you through the cost and process of repair.

Oil Leakage and Warranty Checks

For remote customers, if you're experiencing abnormal symptoms after delivery, Samjung Auto Mission's service partners can diagnose symptoms, check for abnormalities such as oil leakage, and guide you through the warranty service process.

Service Locations

DaejeonDaeguGwangjuBusanJeju

※ For more information on service partners, please call Samjung Auto Mission Customer Center at +82-1899-0869.